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Mark Herring Words, ideas, and a good cup of tea

Lipton

Employee comms concepts and copy

Employee comms concepts and copy

Ethics and compliance comms have a reputation problem. Long policies, stern warnings, and a whistleblowing hotline nobody remembers the number for.

Lipton Teas and Infusions wanted business integrity to feel like part of who they are, not a box to tick.

Working with MGA, we gave it a name: Integritea.

Instantly ownable, universally understood, and very obviously theirs.

Then a positioning, tone and identity to match, plus a refreshed identity for Speak Up, their reporting platform, so it had a real presence across the business. “Fast. Easy. Anonymous.” said everything people needed to know.

The work has since won:

→ Gold at the ICE Awards 2025 for Best Communication of Change

→ Compliance Culture & Ethics Initiative of the Year at the ICA Compliance Awards 2026

→ Two Best Internal Communications Campaign awards

The hardest topics need the warmest writing. If people only hear from compliance when something’s gone wrong, don’t be surprised when they stay quiet.

Get in touch to see how I can help you.

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