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Mark Herring Words, ideas, and a good cup of tea

M&S

Employee app naming and launch

Employee app naming and launch

Marks & Spencer wanted to create a new communications space for their 70,000-strong workforce and bring every level of the organisation closer together.

Being a sensible bunch they headed to my friends at MGA, with whom I’ve teamed up quite often over the last couple of years.

We renamed Yammer to ‘M&S CommUnity’ to put an emphasis on bringing people together in one place. We also created a series of supporting materials to help relaunch it via a high impact awareness campaign, with a combination of print materials and digital assets

X2 active users compared to the previous unbranded channel.

+50% increase in engagement with content.

50,000 views of multiple posts - 2/3 of the entire workforce.

Agency: MGA

Award of Excellence for ‘Best New or Relaunched Channel’ at the IoIC National Awards 2023.

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